If you see an error message while trying to update your device wirelessly, learn what to do.
Before you start the download, connect your device to a power source so that the battery doesn’t drain during the update process.
Preparing Your Electronics Connecting Your i Pod Touch Restoring Your i Pod Touch to Factory Settings Restoring Backup Data Community Q&A If your i Pod touch won't play certain songs, continually freezes, or your apps are always crashing unexpectedly, try restoring it to its factory settings.
If your computer is using Personal Hotspot on the i OS device that you’re updating, connect your computer to a different Wi-Fi or Ethernet network before you update.
When this occurs, the progress bar might be moving very slowly or seem like it isn't moving.
It is always a good idea to take a backup of your device before updating it with the latest i OS software update.
(Note that if you choose to encrypt your backup using i Tunes, along with normal data, secure information like passwords etc.are also backed up.) You can back up your i OS device using i Tunes or i Cloud.If you need help, follow our step-by-step guide by clicking on the appropriate link below.Doing so will completely erase all the data and settings from your i Pod and essentially give it a new chance at a less problematic life.If only certain aspects of your i Pod are giving you trouble such as the applications, there are several options you can choose from when you restore your i Pod that can help you troubleshoot the issue.Note: Since this is a major i OS software update, I would strongly recommend doing it when you have time, so that if you run into any issues, like the soft bricking issue that affected some users, you have enough time to restore your i Phone.