Whenever they approach you, it is totally up to you whether that affection for the product you sell is sustained or does it simply go “puff”, and it’s gone!
There are things about customer service that most of the businesses already know: support agents should be helpful, polite, show appreciation, respect and value the customers.
And if someone did hack into your computer, what would they be able to do with the information they found?
Hacking an individual is quite a different matter, and John warned me that the attempt may be unsuccessful.
Apart from anything else, I knew that it was coming, so would inevitably be more cautious than usual about opening suspicious emails.
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Security solutions are only effective if they are easy to install, use and maintain. Businesses can centrally manage user access and enforce security policies.
China has expanded its censorship tools to strip out images from chat messages in transit through its networks. I would expect unaligned IM clients to randomly start changing low order bits when forwarding images in the near future. As for the meta-staganographic idea of using image degradation to flag impending events, that would make the image very noisy and be fairly easily detectable. If encryption could be backdoored, nothing would change because totalitarian governments would just use the backdoor (to say nothing of hackers).
The new powers were demonstrated on the country's most common messaging services – We Chat and Weibo – following the death of Nobel Peace Prize winner Liu Xiaobo last week. Perhaps adding jpg artifacts, so we can judge how socially near we are to an event by the amount an image has been degraded. It would also mean that pictures of snowstorms, etc., would get blocked. Send pretty pictures of snowstorms regularly, so that when degraded images are used to signal impending events blocking noisy images shows the canary has been killed. Because Whats App uses proper encryption, China censors can only do wholesale blocking.
Whether you're a nation or a citizen, cyber security is an ever-growing issue – new hacks or data breaches emerge daily, in which people's information is exposed or leaked, from bank details to intimate photographs.
But is the threat of being hacked something that you or I really need to worry about?
The question is: why doesn’t it always look like that?
Why are the customers put on hold, even though over 50% of them hang up and 34% never call again?
As Live Chat’s CMO, Szymon focuses on expanding product visibility and reach through SEO, integrations, partner programs and more.