The FTC has information about “free trial” programs — and the hidden charges that might come with them. She put me on hold come back and said she could refund 25% back to my card. She put me on hold again come back and said she could put 75% back on my card. Not only did she speak English perfectly fine, but informed me that there was no way she could give me the refund. Apparently in the tiniest script ever in the terms and conditions WHICH IS ALSO WRITTEN SO SMALL AND IN ANOTHER COLOUR CLOSE TO THE WHITE USED ON THE PAGE ITSELF UNREADABLE AT THAT - that I agreed to being billed. They send you a 30 day bottle for a 14 day trial, and if you don't cancel or send it back within those 14 days, then they charge you 90 for BOTH products even if you didn't open them.Before you try a new weight loss product, read Weighing the Claims in Diet Ads. I watch my statement every month If they don't correct it and take off I tell them I will report it to FTC or Consumers-Attorney General of FAIRFAX, Va. I said that will not do you will refund .47 to my bank account right now and she put me on hold and come back and said I was able to get 100% approved to be refunded back to your card. The fourteen days are from shipment not from the day I received them, which means it came in the mail since I live in a remote area already halfway through the 'free trial'. She wouldn't transfer me to anyone whatsoever despite my asking, then further demanding and even bringing up the case.
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Add it all up, and you’ll understand the FTC’s case against Health Formulas, LLC and its network of companies. The kids told me the reasoning and tried to get me to buy more at a discount, yadda yadda yadda...
The companies advertised products from skin creams and “green coffee bean” weight loss supplements to virility and muscle-building products. According to the FTC, the companies used “buy-one-get-one-free” promotions or offered a free month’s supply for a small shipping and handling fee to persuade people to hand over their account information. DO NOT GET sucked in to the BS because its nothing but a lie and the customer service will pretend to get financial approval when really you will NEVER get a 100% refund. He said he COULD NOT refund anything at all but could cancel my subscription. Got my cancellation # and decided to google this nonsense. Called back, told the young lady I had just got off the phone with my attorney and he informed me of the law suit involving the ftc and that she needed to refund my account for the full amount or I would start my own car against them and get the BBB involved as well.When you purchase a Nest Cam, you get a free 30-day trial, but after that you have to begin paying for it if you want to continue using it.The biggest feature of Nest Aware is the 24/7 recording—without Nest Aware, you can only view snapshots that are taken whenever motion is detected, and even then, those are only kept for up to three hours.Once they did, the FTC says, the company started charging them every month — not just for the original product, but for other products they hadn’t agreed to buy. She started that because my account had been closed out there was nothing she could do.Despite a “100% satisfaction guarantee,” people found the quest for a refund an exercise in frustration. At that point I was more forceful and inform her that I will contact my lawyer in the morning and there will be a case brought to you I need 100% refunded back to my card immediately. I had called, more than ready to get my 100% refund and guess what?If you give your credit or debit account number, you get charged to 0 every month — and it’s almost impossible to get a refund.